Terms of Service


Voice Tele Services, Inc. doing business as Pinlesscall.com makes available for your use on its websites ("Website" or "Site")—information, documents, software, and products (collectively "Materials") and various services offered by Voice Tele Services, Inc. doing business as Pinlesscall.com (collectively "Services") subject to the terms and conditions set forth in this document (Terms of Service). By accessing or using this Site, which includes your access to or use of any Materials or Services, you agree to be bound by these Terms of Service. If you do not wish to be bound by these Terms of Service, you may not access or use the Site, Materials, or any of the Services. By using the Materials or Service, you agree to be bound by these Terms of Service.

Voice Tele Services, Inc. doing business as Pinlesscall.com may modify the Materials, Services, and Terms of Service at any time without notice, and such modifications shall be deemed effective immediately upon making such changes. Additionally, when using particular Services or Materials, you shall be subject to all posted agreements, guidelines or rules applicable to such Services or Materials that may contain terms and conditions in addition to those in terms of Service. All such guidelines or rules are hereby incorporated by reference into the Terms of Service.

THE SERVICES

ACCOUNT REGISTRATION

You agree to provide true, accurate, current and complete information in all fields indicated as mandatory when registering for the Voice Tele Services, Inc. doing business as Pinlesscall.com Services, as well as any additional information provided or any amendments made by you. As part of signing up on the Site, you will choose a password required for access to and use of the Voice Tele Services, Inc. doing business as Pinlesscall.com Services. You are responsible for all actions that take place as a result of access to or use of the Voice Tele Services, Inc. doing business as Pinlesscall.com Services via your password and/or via your phone (“Device”) independently of whether the access was made by yourself or by a third party using your password and/or Device.

PHONE NUMBERS PROVIDED BY VOICE TELE SERVICES, INC. DOING BUSINESS AS PINLESSCALL.COM

United States phone numbers provided for use are unique for each active account and cannot be used by another active account. You expressly acknowledge and agree that the assigned numbers are not portable to any third party.

ACCOUNT NUMBER, PASSWORD, AND PERSONAL IDENTIFICATION NUMBER (PIN)

You are responsible for maintaining the confidentiality of your account number, password, and PIN. You are responsible for all uses of your account, whether or not actually or expressly authorized by you.

DISCLOSURE OF INFORMATION

Voice Tele Services, Inc. doing business as Pinlesscall.com reserves the right at all times to disclose any information as Voice Tele Services, Inc. doing business as Pinlesscall.com deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove or restrict any information or materials, in whole or in part, in Voice Tele Services, Inc. doing business as Pinlesscall.com's sole discretion.

UNAUTHORIZED USE/STOLEN DEVICE

If your Device is stolen or if you become aware of an unauthorized use of the Voice Tele Services, Inc. doing business as Pinlesscall.com Services you must notify us immediately to suspend the Voice Tele Services, Inc. doing business as Pinlesscall.com Services. You are responsible for all charges to your account with Voice Tele Services, Inc. doing business as Pinlesscall.com (“Account”) until the Voice Tele Services, Inc. doing business as Pinlesscall.com Services are suspended. We have the right to change your password and user name at any time in our sole discretion and without notice.

NO EMERGENCY CALLS

The Voice Tele Services, Inc. doing business as Pinlesscall.com Services do not and are not intended to support or carry emergency calls to any hospitals, law enforcement agencies; medical care unit or any emergency services of any kind and Voice Tele Services, Inc. doing business as Pinlesscall.com is not liable in any manner for such calls. In the event that, with your permission, another user uses your Account, you are responsible for informing that user that it is not possible to support or carry emergency calls with the Voice Tele Services, Inc. doing business as Pinlesscall.com Services.

NO UNLAWFUL OR PROHIBITED USE

You expressly acknowledge and agree to use any Voice Tele Services, Inc. doing business as Pinlesscall.com Service solely for lawful purposes. In this respect you may not, without limitation (a) intercept or monitor, damage or modify any communication which is not intended for you, (b) send any unsolicited commercial communication, (c) use any Voice Tele Services, Inc. doing business as Pinlesscall.com Service in any fraudulent way, (d) submit or post to the Site, or expose any third party to material which infringes any third party’s intellectual property rights, or violates the rights of any third party; is offensive, defamatory, racist, pornographic, illegal, harmful to minors, indecent or otherwise, in Voice Tele Services, Inc. doing business as Pinlesscall.com’s sole discretion, is objectionable. Furthermore, you may not submit or publish any material that solicits funds or services, contain advertising or include programs that contain viruses or any other programs designed to impair the functionality of any computer and you may not use any Voice Tele Services, Inc. doing business as Pinlesscall.com Service in any manner that could damage, disable, overburden, or impair any Voice Tele Services, Inc. doing business as Pinlesscall.com server, or the network(s) connected to any Voice Tele Services, Inc. doing business as Pinlesscall.com server, or interfere with any other party's use and enjoyment of the Voice Tele Services, Inc. doing business as Pinlesscall.com Services.

NO WARRANTIES

Voice Tele Services, Inc. doing business as Pinlesscall.com does not make any express warranty regarding the Voice Tele Services, Inc. doing business as Pinlesscall.com Services and disclaim any implied warranty, including any warranty of merchantability, satisfactory quality, or fitness for a particular purpose; however, Voice Tele Services, Inc. doing business as Pinlesscall.com shall endeavor to provide the Voice Tele Services, Inc. doing business as Pinlesscall.com Services with minimum disruptions. Voice Tele Services, Inc. doing business as Pinlesscall.com cannot guarantee that the Voice Tele Services, Inc. doing business as Pinlesscall.com Services will always function without disruptions, delay or other imperfections and Voice Tele Services, Inc. doing business as Pinlesscall.com may choose not to provide service to countries or calling areas at its sole discretion. Since the Voice Tele Services, Inc. doing business as Pinlesscall.com Services will be transmitted through public Internet lines and the public switched telephone network, you acknowledge that there may be power outages or Internet service disruption and you may experience some disruptions in the Voice Tele Services, Inc. doing business as Pinlesscall.com Services. Additionally, you also understand that calls, SMS, etc. to or from the public switched telephone network are not encrypted and as such, could be potentially subject to eavesdropping by law enforcement officials or other third parties over the public Internet. Voice Tele Services, Inc. doing business as Pinlesscall.com will not be liable for any disruption, delays, eavesdropping or other omissions in the Voice Tele Services, Inc. doing business as Pinlesscall.com Services.

CUSTOMER SERVICE AND SUPPORT

To keep Voice Tele Services, Inc. doing business as Pinlesscall.com operating cost low and pass the savings to our customers we offer support via emails only. We will make our best effort to answer emails immediately, but in some cases, the response may take up to 48 hours.

PAYMENTS, RATES, AND REFUNDS

BILLING

Call times for each call are rounded up to the next whole minute and billed in full minute increments. All calls for which we receive answer supervision shall incur a minimum one-minute charge. Voice Tele Services, Inc. doing business as Pinlesscall.com relies on answer supervision to determine whether and when a call has been answered. Answer supervision is a signal sent by the carrier connecting the call to indicate the start of the call. Answer supervision is received when a call is answered; however, answer supervision may also be generated by voicemail systems, private branch exchanges, and interexchange switching equipment.

BILLING DISPUTES AND ACCOUNTING ERRORS

You must notify us in writing of any disputed charges within thirty (30) days of the charges, or you will have waived your right to dispute the charges.

APPLICATION OF PAYMENTS AND CREDITS

When a call is charged against your account, we will first charge against all available credits purchased by your credit, debit, or charge card. Once such credits are depleted, we will charge against any available bonus, promotional or other credits in your account.

EXPIRATION OF CREDITS

A credit balance for the Voice Tele Services, Inc. doing business as Pinlesscall.com Services on the active Account never expires.

REFUND POLICY

You may request a refund by contacting Voice Tele Services, Inc. doing business as Pinlesscall.com’s customer services via support@pinlesscall.com. Refund requests carried out through other means shall not be eligible for the refund. No refunds will be given for services paid or credit acquired through referral bonus, deposit bonus, promotional gift dollar awards, or any other award bonuses. Voice Tele Services, Inc. doing business as Pinlesscall.com reserves the right to deny repetitive refund requests. Any abuse by you of the terms relating to refunds hereunder shall lead to the termination of this Agreement.

TERMINATION AND CANCELLATION

SUSPENSION AND INTERRUPTION

Voice Tele Services, Inc. doing business as Pinlesscall.com is entitled, without any liability, to refuse, restrict, limit, suspend and/or interfere or interrupt the Voice Tele Services, Inc. doing business as Pinlesscall.com Services or any part thereof, without any notice to you for the repair, improvement, and/or upgrade of the Voice Tele Services, Inc. doing business as Pinlesscall.com Services or for any of the reasons for termination set forth below in these Terms of Service. In addition, at any time Voice Tele Services, Inc. doing business as Pinlesscall.com may prevent the use of the Voice Tele Services, Inc. doing business as Pinlesscall.com Services for any reason, including but not limited to, fraudulent calling patterns, excessive usage, billing irregularities and unlawful use.

CANCELATION

You may discontinue using the Services at any time by notifying us by e-mail (support@pinlesscall.com). We will terminate your Account as soon as practicable; in all cases, you will remain responsible for payment of all charges for Services rendered up through such termination.

EXPIRATION POLICY

Account expires and will be closed after six (6) months of inactivity (measured from the date of last use). If you desire to keep your Account active, you may request an extension of the expiration period by notifying us by e-mail (support@pinlesscall.com). Upon receipt of your request, we may, at our sole discretion, provide you with an extension of the expiration date of your Account and your PIN. All extensions will be confirmed by us via e-mail. Please note that we are not obligated to provide you with such an extension nor are we obligated to refund any remaining balance left in your prepaid Services Account as of the date it expires.

TRADEMARKS

All corporate names, service marks, logos, trade names, trademarks, websites, and domain names of Voice Tele Services, Inc. doing business as Pinlesscall.com (collectively "Marks") are and shall remain the exclusive property of Voice Tele Services Inc. and nothing in this Agreement shall grant you the license to use such Marks.

COPYRIGHT

All Services and/or Materials found on the Website are protected by trademark, copyright, or other intellectual property laws. Any commercial use of the Services and/or Materials found on the Website is strictly prohibited, without the express, prior, written consent of Voice Tele Services, Inc. doing business as Pinlesscall.com. Any reproduction or redistribution of the Services and/or Materials not by the terms set forth herein is expressly prohibited by law and may result in severe civil and criminal penalties.

USE OF SOFTWARE

The software that is made available to download from this Site is the copyrighted work of Voice Tele Services, Inc. doing business as Pinlesscall.com and/or its suppliers and partners. Use of such software is governed by these Terms of Service and the terms outlined in the applicable end user license agreement. You may not reverse engineer, decompile or otherwise attempt to discover the source code of the software available on the Website. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.

YOUR CONDUCT

You agree to use the Materials and Services for lawful purposes only. You are prohibited from posting on, or transmitting through the Site, any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, discriminatory, or other objectionable material of any kind, including, without limitation, material that encourages unlawful conduct. If Voice Tele Services, Inc. doing business as Pinlesscall.com believes, in its sole discretion, that you have engaged in any of the foregoing conduct, Voice Tele Services, Inc. doing business as Pinlesscall.com may, (i) remove such content from the Site; (ii) terminate or suspend your account or use of the Services and Materials; and/or (iii) forward the offensive materials, your communications with Voice Tele Services, Inc. doing business as Pinlesscall.com, and your personally identifiable information to the proper authorities for investigation or prosecution.

LIMITATION OF LIABILITY

IN NO EVENT WILL Voice Tele Services, Inc. doing business as Pinlesscall.com BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS, DATA OR INFORMATION, AND THE LIKES) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE, SERVICES OR MATERIALS, OR ANY TRANSACTIONS PROVIDED ON THE SERVICE OR DOWNLOADED OR HYPERLINKED FROM THE SITE, EVEN IF Voice Tele Services, Inc. doing business as Pinlesscall.com OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH, OR HYPERLINKED FROM, THE SITE.

WARRANTIES AND DISCLAIMERS

HYPERLINKS OR OTHER WEB PAGES ACCESSIBLE FROM THIS SITE WILL ENABLE YOU TO LEAVE Voice Tele Services, Inc. doing business as Pinlesscall.com's SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF Voice Tele Services, Inc. doing business as Pinlesscall.com, AND Voice Tele Services, Inc. doing business as Pinlesscall.com IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. Voice Tele Services, Inc. doing business as Pinlesscall.com IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY Voice Tele Services, Inc. doing business as Pinlesscall.com OF THE SITE. Voice Tele Services, Inc. doing business as Pinlesscall.com AND ITS AFFILIATES DO NOT CONTROL OR ENDORSE THE CONTENT OF THIRD PARTY WEBSITES. ALL SERVICES AND MATERIALS PROVIDED ON THIS SITE ARE PROVIDED "AS IS." Voice Tele Services, Inc. doing business as Pinlesscall.com DOES NOT MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE SERVICES OR MATERIALS, ANY TRANSACTION PERFORMED THROUGH THE SERVICES OR ON THE INTERNET GENERALLY, OR AS TO THE QUALITY OF THE CALL. Voice Tele Services, Inc. doing business as Pinlesscall.com SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. Voice Tele Services, Inc. doing business as Pinlesscall.com DOES NOT WARRANT THAT THE SERVICES OR MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE OR WILL OPERATE WITHOUT PACKET LOSS OR INTERRUPTION NOR DOES Voice Tele Services, Inc. doing business as Pinlesscall.com WARRANT ANY CONNECTION TO OR ANY TRANSMISSION OVER THE INTERNET OR THAT ANY DEFECTS IN THE SERVICES OR MATERIALS WILL BE CORRECTED. Voice Tele Services, Inc. doing business as Pinlesscall.com DOES NOT GUARANTEE OR WARRANT THAT THE FILES AVAILABLE FOR DOWNLOADING FROM THE SITE WILL BE FREE OF INFECTION OR VIRUSES, WORMS, TROJAN HORSES OR OTHER CODES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES. YOU ARE RESPONSIBLE AND ARE URGED TO IMPLEMENT SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO THE SITE FOR THE RECONSTRUCTION OF ANY LOST DATA. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES, MATERIALS, AND THE INTERNET.

INDEMNITY

You agree to indemnify, defend and hold Voice Tele Services, Inc. doing business as Pinlesscall.com, its officers, directors, employees, agents, shareholders, licensors, suppliers, business partners and any third party information providers to the Site, Services, or Materials from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from your improper use of any Services or Materials, or any violation of this Agreement by you. The provisions of this paragraph are for the benefit of Voice Tele Services, Inc. doing business as Pinlesscall.com and its officers, directors, employees, agents, shareholders, licensors, suppliers, business partners and any third party information providers to the Site, Services or Materials. Each of these individuals or entities shall have the right to assert and enforce these provisions directly against you on its behalf.

TERMINATION

You agree that Voice Tele Services, Inc. doing business as Pinlesscall.com, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Services or Materials, for any reason, or no reason at all. Voice Tele Services, Inc. doing business as Pinlesscall.com may also in its sole discretion and at any time discontinue providing the Materials, Services, or any parts thereof, with or without notice. You agree that any termination of your access to the Services or Materials may be effected without prior notice, and acknowledge and agree that Voice Tele Services, Inc. doing business as Pinlesscall.com may immediately deactivate or delete your account and/or bar any further access to the Services or Materials. Further, you agree that Voice Tele Services, Inc. doing business as Pinlesscall.com shall not be liable to you or any third-party for any termination of your access to the Services or Materials.

GOVERNING LAW JURISDICTION

These Terms of Service shall be governed and construed in accordance with the laws of the State of Pennsylvania. You agree that in any legal action or proceeding between you and Voice Tele Services, Inc. doing business as Pinlesscall.com for any purpose concerning this Agreement, you agree to submit to exclusive jurisdiction the state and federal courts of Pennsylvania and you expressly waive all defenses to jurisdiction. Any cause of action or claim you may have with respect to the Site, Services or Materials must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Voice Tele Services, Inc. doing business as Pinlesscall.com's failure to insist upon or enforce strict performance of any provision of these Terms of Service shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms of Service. Voice Tele Services, Inc. doing business as Pinlesscall.com may assign its rights and duties under these Terms of Service to any party at any time without notice to you.

PERSONAL INFORMATION AND PRIVACY

To learn about how Voice Tele Services, Inc. doing business as Pinlesscall.com protects your information refer to our Privacy Policy. Please note that any non-personal information or material sent to Voice Tele Services, Inc. doing business as Pinlesscall.com will generally be deemed NOT to be confidential.